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Statistics 24

Google Apps Reporting for Education & Business

Using G Suite for Education (Google Apps) or G Suite for Work and need to demonstrate usage and impact?

Statistics 24 - Infographic

Statistics 24 provides unique reporting functionality to show what your users have been doing and for how long. For education leaders driving forward with online education it provides an audit for quality monitoring and funding purposes, and for business it enables colleagues and leaders to demonstrate value and control in how Google Apps for Work has been used.

NEW Safeguarding Feature - click for details

Education

Up to now the only reason not to use Google Apps for Education to deliver online learning was it’s lack of reporting functionality. Statistics 24 solves that in one easy click, providing quality managers, auditors and those responsible for funding with a clear audit trail of what users have been doing in Google Classroom and other G Suite apps, and also for how long. This matters because independent online learning time can now be quantified. For teachers it provides unprecedented insight into what learners have been working on and for how long, no matter where they are or what kit they are using.

Work

If your organisation charges customers for your time, or you just need to keep track of who has been working on documents and for how long, Statistics 24 is the solution.


Leeds City College

Click here to read the case study
(1.3MB PDF)

Statistics 24 - Example session report Example report showing a single user session

Overview

Statistics 24 demonstration video Watch a quick demonstration video

Statistics 24 works exclusively with G Suite and best with the Chrome browser. The FREE plugin can be installed on Chromebooks and the Chrome browser for Windows and Mac. By installing the tiny plugin/extension on all of the machines in your organisation you can ensure that all work is automatically tracked. It can be pushed out to users automatically via the Google Admin Console. It can even be installed on Chromebooks and PC's at home for distance or remote workers, for example. In order to access the reports and data there is a license fee for your organisation.

Statistics 24 - Browser popup stats Example browser popup showing personal G Suite usage over the last 7 days

The plugin provides an instant way for users to check how much time they have spent using Google Apps over the past 7 days, and what times of day they were used by simply clicking the little icon in the corner of their browser.

Statistics 24 - Example bar graph Example bar chart showing app usage by day

Users can also use the full reporting site to see in-depth information over much longer periods, graphs and even export data to create their own reports if desired in spreadsheet applications. The same goes for anyone set up as an 'Organisation Reporter', but they can also access reports for anyone and anything within their organisation - not just their own data.

Statistics 24 - Example pie chart Example pie chart showing use by Google App

The use of Google Docs, Google Sheets, Google Slides,Google Classroom, Google Drive, Google Forms, Google Hangouts, Google Meet, Jamboard and Google Drawings is all logged as these are where most work takes place.

NEW Features

As the Statistics 24 user base grows we are commited to expanding its features and adding more functionality. With this in mind we have recently added some weekly reports for organisations that include the following graphs.

Statistics 24 - Example pie chart Hardware Utilisation graph by device type Hardware Utilisation Data
See how many sessions took place for different device types. Useful for making purchasing decisions based on existing Chromebook usage compared to Windows PC's etc.

Statistics 24 - Example pie chart Graph showing the number of usage sessions by each hour Sessions by Hour
Help plan computer usage timetables by knowing when your busiest periods are. See how much work is being done outside of normal hours.

Statistics 24 - Example pie chart Graph showing the length of usage sessions in minutes Session Lengths
See how many long or short working sessions take place. This can be a good indicator to show if people aren't taking adequate breaks or aren't managing their time well.

Statistics 24 - Example pie chart Number of unique users of G Suite by day Unique Users per Day
Discover how many of your students/employees are actively using G Suite each day. Helpful to see if your resources are over or under utilised.

Plus:

  • Work sessions now display the operating system they took place on.
  • With the huge increase of teaching via Google Meet sessions, Statistics 24 now audits time spent in Meet and Hangouts. We've also added Jamboard and Google Drawings usage.
  • Filters can be added to separate "Staff" and "Student" accounts in reports (dependant upon account naming conventions). Get in touch to have them set up for your organisation.
  • "Working Hours" can be set for each organisation so work taking place outside of those times are flagged in red. The default is 6am to 10pm so contact us if you would like yours changed.
Safeguarding

Our new safeguarding feature allows your users, e.g. students, to report any online safeguarding concerns they have while they are still online. Examples of potential concerns include:

  • They or someone else is being bullied,
  • Someone has sent or received something inappropriate online (for example in a video call),
  • Someone has behaved inappropriately online, and
  • Concern for someone's welfare.

The reported message of concern will be sent to a designated representative in your organisation (for example, a safeguarding officer) and can include a screenshot of the users current browser window. The safeguarding button to report a concern can be turned on or off for your organisation.

Statistics 24 - Safeguarding concern buttonThe "Report a concern" button

The Statistics 24 system does not store the reports or screenshots and no personal information is kept from the user. The details of the message are immediately sent to the designated contact in a secure email. It is ideal for schools and colleges when students and staff are on-site and/or working at home making increasing use of online learning technologies.

Statistics 24 - Safeguarding formClick to enlarge the screenshot

Questions & Answers

Can a user report anonymously?

No. There are several reasons why we believe that anonymous reporting is not a good idea. The main reason is that anonymous reports are open to abuse and could themselves be used as a form of bullying or targeted harassment against students or staff. Also, more information is often needed so a contact - even if their identity is protected by your safeguarding officer - is required to investigate matters further. It also allows your organisation to determine whether multiple reports were sent by a single person, or by multiple people.
The National Crime Agency's CEOP (Child Exploitation and Online Protection Command) also do not allow anonymous reporting via their site.

Who has access to the reports?

Only the person or people you designate in your organisation will have access to the reports. They are not stored on servers accessible by Statistics 24 at all. As soon as a report comes in, the details are packaged up into an email and securely sent to an email address of your choice. We recommend you choose the email address of a safeguarding officer or team.

How are reports of concern delivered to the organisation?

The reports are sent via secure email to an address of your choice, usually a safeguarding officer. As long as your email server supports it, the email is sent securely and encrypted using the TLS protocol. This ensures that no third party can snoop or tamper with any messages as they travel from our sending server to your receiving server.
According to a recent Google report, over 90% of email servers support TLS encryption including Google GMail. If your email server does not support TLS then the reports are sent using normal email protocols.

What is captured by the screenshot?

If the user chooses to include a screenshot with their report (especially useful if the issue concerns online chat, email or a video call) then a snapshot of the currently active browser tab is taken. This image, the page title and the URL are sent in the report. No other browser tabs, windows or parts of the devices desktop are captured. The user gets to see a preview of the screenshot before it is sent to ensure it captures what they are concerned with.

Can I choose the options in the drop-down list on the report form?

Yes. The drop-down list of items a user can choose from can be customised for each organisation. For example, some schools may want the user to indicate which year they are currently in. Others may want a list of reasons why the user is sending the report of concern (e.g. online bullying, inappropriate behaviour, concern for another student). Or the drop-down list can be turned off if you don’t need it.
You can also choose a custom message to appear once the form has been submitted. The default message says: “Thank you for sending your concern. Someone will deal with it as soon as possible and be in contact if necessary. All details are emailed to your organisation and kept in the strictest confidence. No details are stored or accessible by Statistics 24.”
If you would like it to say something else, for example additional contact information or include a timescale for replying to messages, just let us know.

About Us

Statistics24 was founded by Neil King and Jamie E Smith.

Neil King - Coding and technical stuff.
Software engineer, games designer, and an active player in the IT industry for decades. Applications creator for multiple sectors including education, automotive, child safety, medical and gaming. Generally regarded as a technical wizard.
 

Jamie Smith - All things business related.
Executive Chairman of a Google Premier Partner. TEDx speaker ‘Education in the Digital Age’, author of ‘Making Money from Stocks and Shares’, Fellow of the Royal Society of Arts, blogger and lifelong supporter of Unicef. Believes passionately that education is the only solution to all of the world’s problems and huge fan of all things Googley.

Download

Click here to download our "Guide to Pushing Out the Chrome Browser Extension to Users in Your Organisation" (PDF 130KB)

Click here to download our "Guide to Manually Installing the Chrome Browser Extension" (PDF 116KB)

You can download the free Statistics 24 browser extension for Chrome (Windows, Mac & Chrome devices) here:
Download Statistics 24 for Chrome

You can also now download the Statistics 24 plugin for Mozilla Firefox (Windows, Mac & Linux) by clicking the following link:
Download Statistics 24 for Firefox

The Microsoft Edge (Legacy) extension is available for testing from the Windows Store for Windows 10 users here:
Download Statistics 24 for Microsoft Edge Legacy
Please let us know how you get on with the extension so we can improve and update it.
Note: Windows 10 Anniversary Update / Creators Update must be installed. This includes Microsoft Edge version 40 or above.

NEW: The Microsoft Edge (Chromium) extension is available for testing from the Edge Add-Ons Store here:
Download Statistics 24 for Microsoft Edge Chromium
Please let us know how you get on with the extension so we can improve and update it.
This extension has been tested with Microsoft Edge 80.0.361.111 (Official build) (64-bit)

Ensure you are using the most up-to-date versions of Chrome, Firefox or Microsoft Edge. We recommend using the Google Chrome browser for the best experience. Users of Google Chrome and Microsoft Edge (both versions) should automatically receive updates to the browser extension when they are released. Firefox users will need to update by clicking the link above. Your organisation will need a subscription for you to access the reports.

Click here to view the changelog for the extension/plugin.

Purchase & Free Trial

Organisation licensing for Statistics 24 is available through C-Learning. Contact them below for a quote or a FREE trial.

C-Learning
https://www.c-learning.net/stats24
Tel: (+44) 01225 863218
Email:

Contact Us

If you would like to contact us about using Statistics 24 in your organisation or have any questions about the product, please email us at

If you would like a free trial or pricing information, please contact C-Learning.

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